Left Continue shopping
Your Order

You have no items in your cart

For a Better Life
Free Shipping | Germany: 50€ | EU: 100 €



  • What international taxes, duties, etc. do I have to pay?
We don't pay for customs. Depending on the regulations between the EU and your country, additional costs may apply
  • When will I receive my order?
Germany: 2-4 days
EU: 2-8 days
For detailed information see Shipping Policy
  • What is the return policy ?
Unused products can be returned within 14 days. For more details read our Refund Policy 
  • What do I do if I never received my order?
You can contact us and we will solve the problem for you
  • Do you ship International?
We send to the whole EU and some other countries
  • What do I do if I have received an incorrect order?
If you receive it in the mail broken, you can send us a photo to prove it reached you broken. We will give you a credit equal to your purchase
  • Can I make changes to a subscription I already have??
You can change your non-prepaid subscriptions at any time
  • Where are you?
We are in Düsseldorf, Germany
  • How are the products made??
All our products are vegan and environmentally friendly. Detailed information can be found in Our Criterias
  • Do you meet all of your criterias?
Yes, we are very strict about our criterias
  • Where are the products made in?
All of our products are made in Europe.
  • How can I contact your company if my question is not answered here?
You can reach us via the Contact page or by email info@vwelt.de